Our Service Guarantee

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30 Day Money Back Guarantee. 100% Satisfied or Your Money Back.

100% Money back guarantee

At Net Ninjas we are confident in the performance of our hardware and our customer support, however should any of our customers wish to cancel their service within their first 30 days (depending on the service) of use we will provide a full refund on the cost associated with the service. No paperwork to complete and no catches.

Shared Hosting: Web Hosting and Reseller Hosting

  • 30-day money back guarantee.

VPS Hosting: Control Panel VPS and Managed VPS

  • 10-day money back guarantee.

Please Note: Due to the nature of the products, the money back guarantee does not apply to SSL certificates, site migrations, domain name registrations, transfers or renewals, or any add-ons related to VPS or shared hosting products such as monthly management, RAM upgrades, CPU upgrades, it only applies to a base product. The money back period starts when the service has first become active.

Please contact our billing team, here, to request a refund under our Money Back Guarantee. Refunds are not applied automatically to an account and must be requested within 30 days of account cancellation.

Net Ninjas provides a 30-day Money Back guarantee for Web Hosting or Reseller Hosting services and a 10-Day Money Back Guarantee for VPS hosting services(Control Panel VPS and Managed VPS) ordered under a subscription period of monthly or yearly.

Money Back Guarantee

30 Day Money Back Guarantee. 100% satisfied or your money back.

Join The Thousands Who Trust Net Ninjas To Host Their Business Websites

  • Peninsula Property Inspections
  • OnCall Personnel
  • Grazia & Co
  • Project Origin
  • Espresso Room
  • Green Tea X50
  • Ona Coffee
  • Ugg Australian Made
  • AWBB
  • Yarra Yering
  • May The Rock be With you
  • Warramate Wines
  • Santolin
  • Initialism
  • Lavish Photo Booths

Business SSL Certificates

GeoTrust QuickSSL Premium
$ 200
Security: domain control validation, up to 256-bit encryption,
2048-bit root
Assurance: $500K USD warranty, GeoTrust dynamic True Site Seal trustmark
Convenience: most certificates issued in minutes, 1-3 year validity options
Cost-effective: unlimited server licenses, unlimited free reissues for certificate lifetime
Universality: support for more than 99% of browsers and most mobile device browsers
GeoTrust True Business ID
$ 299
Security: business identity authentication, up to 256-bit encryption, 2048-bit root
Assurance: $1.25M USD warranty, GeoTrust dynamic Secured Seal trustmark
Convenience: most certificates issued in one day, 1-3 year validity options
Cost-effective: unlimited server licenses, unlimited free reissues for certificate lifetime
Universality: support for more than 99% of browsers and most mobile device browsers